RETURN POLICY
Please read our Returns Policy below carefully as you agree to this when you make a purchase from us.
Return policy
If you find that your item doesn't fit quite right, we'll be happy to make an exchange. Although our inventory sells quickly, we cannot guarantee that exchanges will be available in the size you desire. Returns are refunded only via store credit in the form of an electronic certificate. Vola't Boutique does not issue store credit for the original shipping charge.
Please note that Vola't Boutique does not accept the following clothing/items.
• All white and ivory bodysuits and garments are final sale.
• Accessories including belts, hats and jewelry are final sale.
• Sale items, holiday specials, Black Friday/Cyber Monday and/or Final Sale items cannot be returned, exchanged or receive store credit.
Returns must be in conditions of sale and meet the following requirements;
• Items must be shipped within 7 days of the ship date.
• Returned items must be in their original form (not worn, altered, washed) and include the original packaging with all tags and labels attached.
• Returned items with makeup, deodorant, perfume, smoke, cigarette or similar product stains/conditions will be refused.
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• Returned items are your responsibility until they reach us, please ensure they are packaged properly. Please also retain your proof of postage and tracking number.
• Once your return has been received and inspected, we will send you an email to let you know when your exchanged part will be shipped or your store e-gift card will be emailed to you.
• In the rare event that you have received a defective item, please contact us within 7 days from the delivery date. Please include pictures of the damage/defect in the email.
• He Store credit has a one-year expiration date.
•Vola't Boutique reserves the right to refuse returns of any merchandise that does not meet the above return requirements at Vola't Boutique's sole discretion.
Fair use
• If we notice an unusual pattern of returns activity that doesn't fit well - for example, we suspect someone is actually wearing their purchases and then returning them, ordering and returning pieces more than even our most loyal BFFs would, or the returned items don't match what you ordered. Then we may reserve our right to refuse any returns and we might have to deactivate your account. If this happens to you and you feel we've made a mistake, please contact volatboutique@gmail.com and we'll be happy to discuss it with you.